Interactive websites & customer tools
Websites that do more than display information—such as online ordering, guided request forms, appointment workflows, customer portals, and dynamic menus or catalogs.
Lincoln City • Oregon Coast • Local IT support
Local IT help.
Without the runaround.
When technology gets in the way, you need one dependable person to call. I fix what’s interrupting your day—or build the website, integration, or custom tool your business is missing.
For professional offices, vacation rental owners, storefronts, and dedicated home-based businesses.
No subscription required. No confusing sales pitch.
A simple place to start
Know what you have, what’s slowing you down, and what fixing it looks like.
This isn’t just a network scan. I’ll come to your business, look at the technology you rely on—computers, network, point-of-sale, even your ATM—and sit down with you to talk through where things stand today and what’s actually causing you pain. You leave with a documented setup and a rough plan for what addressing it would look like under my support.
- Computers & laptops
- Wi-Fi & networking
- Point-of-sale devices
- ATMs & payment terminals
- Printers & peripherals
- Backups & security
- Updates & maintenance
- Where it’s costing you time or money
You leave with a clear picture of what’s working, what needs attention, and a rough idea of how I’d implement a plan—whether that’s a one-off fix or ongoing IT Membership.
Beyond fixing what breaks
Practical business solutions, built around how you work.
Sometimes the problem isn’t a broken computer. It’s a website that can’t do what customers need, two systems that don’t talk to each other, or a repetitive process consuming hours every week. I can design and build the missing piece.
Application & process integrations
Connect the tools your business already uses so information moves where it should—reducing duplicate entry, missed handoffs, and manual follow-up.
Custom automation & processing
Small applications, reporting tools, data-processing workflows, and task automation created for the way your business actually operates.
Have a process that feels harder than it should? That may be a technology problem worth solving.
Talk through an ideaWho I help
Businesses that depend on technology, without an IT department.
If your phones, scheduling, cards, and Wi-Fi have to work every day and nobody on staff owns them, that’s where I come in.
Medical, dental, legal, veterinary & insurance offices
Offices where records, phones, scheduling, and payments have to work and client privacy matters. I look after the computers, network, backups, and vendors so your staff can focus on patients and clients.
Rental owners, managers & independent lodging
Guests expect Wi-Fi that works, smart locks and cameras that stay online, and bookings that don’t fall through. I set up and support the network and devices, and I can fix problems remotely when you’re not on the property.
Shops, restaurants & dedicated home businesses
Point-of-sale, card readers, printers, and the website customers see first. One local person to call when something stops working in the middle of a busy day.
Support that fits the business
Then choose how you want IT help.
Some businesses only want help when something breaks. Others want someone keeping an eye on things. Both are valid.
Call When You Need Me
Once I know your setup, call when something breaks, changes, or simply doesn’t make sense.
- No monthly bill
- Clear scope before work begins
- Help from someone who knows your setup
- Good fit for simple, low-risk environments
IT Membership
For businesses that want proactive attention, regular reporting, and a faster place in line when they need help.
- Priority scheduling
- Ongoing maintenance & monitoring
- Regular plain-English reporting
- Included support time
Membership isn’t a requirement. It’s a convenience upgrade for businesses that value proactive care and priority response.
The promise is simple
“If I say I’ll be there at 9:00, I mean 9:00.”
Small businesses shouldn’t have to block out an entire day waiting for technology help. You deserve someone who respects your schedule, communicates clearly, and does what he said he would do.
Reliable arrival windows
Plain-English updates
Up-front recommendations
Local accountability
A person, not a ticket number
One local partner who learns your business.
I’m Kenn Thompson. I help professional offices, vacation rental owners, storefronts, and home-based businesses in Lincoln City and along the Oregon Coast make technology less frustrating. I’d rather find the real problem and fix it than sell you something you don’t need.
That includes equipment other IT folks wave off to a separate vendor—like ATM installation and maintenance, handled through my partnership with a licensed ATM service provider. One local contact for everything running your business, instead of a list of numbers to keep track of.
Every health check builds a useful record of your equipment and network. So when you call months later, we can start with context—not from scratch.
When something goes wrong, call Kenny.
Start with a $99 Small Business Technology Review, or reach out about the problem that’s slowing your business down today.
Get in touch with KennServing Lincoln City, Newport, Depoe Bay, Gleneden Beach, and Neskowin along the Oregon Coast · 657.554.8397 · WhatsApp · kenn@thompsonitpartners.com